Shipping policy

Shipping: We take every precaution to carefully package your items for safe transport. We are confident in our inspections and packing and are NOT LIABLE for any damage that occurs in transit.

Please follow your tracking number if your package has not arrived or if you notice damage to your package upon arrival and contact shipping customer support right away.

Customer pays all return shipping costs and shipping fees are non-refundable. If an item is returned to us damaged, the customer is responsible for the cost of the item.

Pick Up Orders: Once you receive the notification your order is ready for pick up, please come to the store @ 4268 Piedmont Ave. WITHIN 3 DAYS. If we have not heard from you we will consider the order abandoned.

If you have any questions contact us at info@crimmsonhort.com